FPI Management
- Phone Support
(BLAINE REEVE, CHIEF INFORMATION OFFICER)
(NETWORK, INTERNET, COMPUTERS, HARDWARE, PC SOFTWARE, EMAIL, PASSWORD RESET FOR GMAIL, VPN, WINDOWS)
(JEN KIRKPATRICK, SENIOR DIRECTOR OF MARKETING AND PERFORMANCE)
(BRANDING, CRAIGSLIST, FPI TEAM STORE, GRAPHIC DESIGN, GREEN INITIATIVES, MARKETING PLANS, PROFESSIONAL PHOTOGRAPHY, REPUTATION MANAGEMENT, SOCIAL MEDIA, SURVEYS, VENDOR & PRODUCT HELP, WEBSITES, REQUESTS FOR PROPOSAL, AND FPI SPECIAL PROJECTS)
(HEATHER MALLETTE, SENIOR DIRECTOR )
(TRAINING QUESTIONS AND REQUESTS, GRACE HILL, VALIDATE, FAIR HOUSING, GENERAL POLICY AND PROCEDURE QUESTIONS, ON-SITE.COM, SCREENING QUESTIONS, INDIVIDUALIZED CRIMINAL ASSESMENTS AND VAWA REQUESTS. TRAINING DOES NOT ACCEPT REQUEST FOR USER ACCESS, PLEASE FOLLOW INSTRUCTIONS IN SOP-3424)
(SCOTT LACROSSE, SENIOR DIRECTOR)
(YARDI RESIDENTIAL & AFFORDABLE, YARDI TRAINING, YARDI PASSWORDS, ONESITE, REALPAGE, ONLINE PAYMENTS, CHECK SCANNING)
(JULIE WATERS, PAYSCAN INTEGRATION MANAGER)
(PAYSCAN INVOICE ENTRY, PAYSCAN INVOICE PROCESSING TRAINING, PAYSCAN WORKFLOW ACCESS, PAYSCAN OUT OF OFFICE DELEGATION, PAYSCAN APPROVAL ISSUES, PAYSCAN EDI INVOICES, PAYSCAN TROUBLESHOOTING AND OTHER ISSUES)
(MARTIN SADLER, VICE PRESIDENT)
(VANTAGE, BENEFITS & 401(K), EMPLOYEE RELATIONS, EMPLOYEE SAFETY & WORK INJURY HANDLING, HR SUPPLIES, LEAVES OF ABSENCE & ACCOMMODATIONS, OPERATIONAL SAFETY, RISK & ENVIRONMENTAL COMPLIANCE, PAYROLL & HR ADMINISTRATION, RECRUITING, STAFFING & ONBOARDING, TEMPORARY STAFFING)
(VANESSA SIEBERN, SENIOR VICE PRESIDENT)
(CAPITAL PROJECTS, RENOVATIONS, BID & SCOPES, CONTRACTS, MAINTENANCE SUPPORT)
(MICHELLE BOIVIN, INTERNAL AUDIT MANAGER)
(PROPERTY AND FINANCIAL AUDITS AND AUDIT CORRECTION SUBMISSION)
(KAREN ROBINSON, VENDOR COMPLIANCE MANAGER)
(ACCOUNTS PAYABLE - PAYSCAN (TRENT TURNER, A/P MANAGER)
(CYNTHIA WRAY, SENIOR DIRECTOR OF ACQUISITIONS)
(NEW BUSINESS, CAA, ACQUISITIONS QUEUE, BUDGET, MARKET SURVEY, TRANSITIONS ON, TRANSITION OFF, DUE DILIGENCE, LEONARDO247)
(SHERRI KITTLE, SENIOR DIRECTOR)
(AFFORDABLE NEW BUSINESS, AFFORDABLE LEASE UP, RESYNDICATIONS (LIHTC), AMI SWAPS, AGENCY REPORTING QUESTIONS/TROUBLESHOOTING, CERTIFICATION PROGRAM,
COMPLIANCE FILE & PROPERTY REVIEWS, EXEMPT|EMPLOYEE|COMMON AREA UNITS, HUD AFHMP REQUESTS, HUD EIV QUESTIONS, HUD EIV REPORTS, HUD REPAYMENT AGREEMENTS, HUD VOUCHERING, HOUSEHOLD ELIGIBILITY, INELIGIBLE EXISTING HOUSEHOLDS, RIGHT SOURCE, AFFORDABLE SOP QUESTIONS, USDA-RD MINC, UNIT TRANSFERS, UNLOCKING CERTIFICATIONS)
- How our ticketing works:
- 1. Submit an Online Ticket by “submitting a request” from this website.
- 2. Look for email updates on your ticket from the “FPI Management Helpdesk”.
- 3. You'll receive an email when your case is closed.